The increased popularity of using the digital technologies and mobile devices (smartphones and tablets) has encouraged developers to create the new generation of healthcare applications, focused on easier, faster, cheaper and mobile communication between patients and doctors, paving the way to new and improved medical services. Patients expect their healthcare services provider to be accessible at any hour and to provide on-demand expert consultations or second opinions. Given today’s digital technologies, the idea of going to the doctor and spending 2 hours in traffic for a routine health check seems incredibly archaic.
In the upcoming years, the efficiency of medical services will improve significantly, not just because the new digital and mobile technology make this possible, but also because there is social and economic pressure created by an ever increasing number of patients, opposed to a stable or even diminishing number of medical personnel. According to the World Health Organization and the World Bank by 2030, we’ll need to train and deploy 40-50 million new health and social care workers globally and by that time health worker deficit could grow to 17.3 million.
In this context, with the healthcare service providers investing in web or mobile applications to decrease costs and increase patient engagement, the viability of “telemedicine” is becoming reality. Healthcare industry is adopting slowly but surely the latest “consumer-like” video technologies with great user experience but with advanced security and compliance capabilities to deliver video-enabled face-to-face healthcare services.
In this way, patients no longer need to wait for a routine consultation or for a medical prescription. At the same time, the patients save time and obtain the best medical expertise being serviced on the spot by the best specialists, while the healthcare service providers gain efficiency by fully utilizing each of its specialized healthcare practitioners to the fullest extent possible.