Allianz offers a comprehensive range of insurance and asset management products and services to 78 million customers in more than 70 countries. Allianz Insurance offers a product portfolio including a wide range of Property-Casualty and Life/Health insurance products for both private and corporate customers.
Allianz Insurance Romania was searching a solution for standardized documents management in order to fulfill regulatory requirements and business needs.
A unified documents repository system was necessary to increase information retrieval while providing integration with the core business applications managing the customer files generated across 180 distributed branches. Also a new front-end electronic insurance policy issuing mechanism was intended.
The solution allowed front-end paperless operations when issuing and signing insurance policies and delivered a unified registration process of all incoming/outgoing documents across all branches. A clear workflow is now in place for digitizing the physical archive. Moreover the electronic archiving and records management solution enables the company to store all the documents in a single, unified repository while securely exposing it to the business users and core applications.
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